(CNN Business)It’s been a full week since Nicole Knesek, a driver for Uber (UBER) and Lyft (LYFT)in Carmichael, California, attempted to apply for paid coronanvirus leave from the ride-hailing companies. While Knesek, 36, doesn’t have coronavirus, she is immunosuppressed. She received a kidney transplant just over a year ago and is on medication that limits her body’s ability to fight off infections and diseases. “My doctor advises to only go out when I need lab tests,” she said, adding that she has a note from her doctor indicating she is in the category of people who should be isolated at home.On March 7, Uber was the first of the on-demand gig companies to say it would compensate workers who are diagnosed with coronavirus or are placed in mandatory quarantine for up to 14 days. It shared more details on March 15 about the policy, with criteria that said drivers who were “personally asked to self-isolate by a public health authority or licensed medical provider” could apply for the financial assistance by providing a doctor’s note.On March 18, Uber added more specific language on its page about coronavirus financial support that rules out Knesek’s eligibility. The criteria now states that drivers

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